Uber begins to deny low-rated passengers in the US and Canada

Want to ride a taxi? Take care of your ranking. Such conditions are put forward by the Uber taxi order service for its potential users, warning that, having a rating below the city average, even if they do not hope to receive the service. True, this applies so far only to residents of the United States and Canada. The company did not announce the logic of this decision. Current recommendations to maintain the rating: • it’s enough for the passenger not to litter in the car, • not to insult or harass the driver; • Do not attempt to use physical force on the driver. The exact rating of a passenger is disconnected from Uber in different cities of the USA and Canada, it is not reported, but drivers get a “red card” when the rating falls below 4.6 out of 5 possible points. Uber promised that the passenger will be notified of the block. Is there any way to change such an unpleasant situation for a passenger? Yes, according to Uber, a passenger can increase his rating and regain his right to use a taxi. Users from Canada and the United States can already in 2017 find out the reasons for low ratings from drivers, Uber has a special function for this. In Yandex.Taxi and Uber Russia (both services are owned by Yandex), passenger ratings are not displayed. But such a function is planned in the future, service representatives shared information.

Sam Richards

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